Services Cancellation Policy

Cancellation Policy for User-Generated Content Services

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At L.B. AcQuire LLC, we are committed to delivering high-quality user-generated content services tailored to your needs. We understand that circumstances may require changes or cancellations to your service plans. Below is our cancellation policy:

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1. Cancellation Timeframes and Fees

• Within 24 Hours of Booking:

  • Cancellations made within 24 hours of booking are eligible for a full refund.

  • No cancellation fee will be charged.

• More than 7 Days Before Service Commencement:

  • Cancellations made more than 7 days before the service commencement date are eligible for a refund minus a 10% processing fee.

• Between 7 Days and 48 Hours Before Service Commencement:

  • Cancellations made within this window are eligible for a 50% refund of the total service fee.

• Less than 48 Hours Before Service Commencement:

  • Cancellations made less than 48 hours before the scheduled service date are not eligible for a refund.

 

2. Amendments to Service Agreements

• Changes to the scope of work or service dates may be accommodated based on availability. A rescheduling fee of 5% may apply if the request is made less than 48 hours before the scheduled service date.

 

3. Recurring Services

• For clients with recurring service agreements, cancellations must be submitted in writing at least 14 days before the next billing cycle to avoid charges for the upcoming cycle.

 

4. No-Shows

• The session will be considered a no-show if a client fails to provide necessary materials or attend scheduled consultations without prior notice. No-shows are not eligible for refunds or rescheduling.

 

5. Exceptional Circumstances

• We understand that emergencies happen. In the event of unforeseen circumstances (e.g., natural disasters or medical emergencies), contact us as soon as possible. Refunds or rescheduling may be considered on a case-by-case basis.

 

6. How to Cancel

• To cancel your service, please get in touch with us via email at [Your Email Address] or call us at [Your Phone Number]. Ensure you provide your order number and reason for cancellation.

 

7. Refund Processing

• Approved refunds will be processed within 7-10 business days using the original payment method.

Using our services, you acknowledge that you have read, understood, and agreed to this cancellation policy. If you have any questions, please get in touch with us for clarification.